Posted: 12:40 PM- SANDY -- Developers might want to choose Orem over American Fork if they're seeking to build an office or industrial project in Utah County.
A countywide report card - released this morning and commissioned by a pair of national organizations that represent developers' interests - gives Orem a pair of A+ marks and American Fork an F and a D. It shows Orem's building and planning departments are detailed, friendly and efficient while American Fork's are confusing, understaffed and disorganized.
Utah chapters of the National Association of Industrial & Office Properties and the Society of Industrial and Office Realtors have done the study for the
Report card

Grading for office development
Orem: A+
Saratoga Springs: A
Lindon: A-
Pleasant Grove: A-
Highland/Alpine: B+
Springville: B+
Payson: B
Spanish Fork: B
Eagle Mountain: C+
Lehi: C+
Provo: C
American Fork: D

Grading for industrial development
Orem: A+
Pleasant Grove: A
Saratoga Springs: A-
Lindon: B+
Springville: B
Spanish Fork: B-
Payson: B-
Lehi: C+
Eagle Mountain: C+
Provo: D
American Fork: F
Highland/Alpine: N/A
past three years, but this was the first year they had looked at Utah County.
In general, the report found that Utah County cities are friendly and accommodating, but they lack the knowledge and efficiency of Salt Lake County.
A group of BYU students conducted the survey by approaching 12 cities as "secret shoppers." They told officials they were looking to build a three-story, 84,000-square-foot office building or a 93,975-square-foot industrial project in the area and first needed cost estimates and timelines.
The report details various fees and timelines for general projects. Those that had low fees and quickly issued permits generally earned higher scores, while thosethat charged more and were slower scored lower.
Grades were officially based on a city's "friendliness, efficiency and knowledge."
Alan Rindlisbacher, director of corporate marketing for Layton Construction, said he hopes this year's report card will benefit developers and cities alike as a win-win project.
"This gives municipalities a mirror so they can see how they are perceived," he said. "It lets them know that they might need to improve to keep up with surrounding cities."
Provo spokeswoman Helen Anderson wasn't interested in the ranks and data, which put her city near the bottom with a C in office development and a D in industrial. Instead, she said she enjoyed sitting in on developers' conversations and taking advice on how best to improve certain practices.
Doug Meldrum, Lehi's economic-development coordinator, criticized the groups' past studies and said the report erroneously treats cities like they're on a level playing field. But he said this year's report should help Lehi determine whether to raise impact fees.
Said Meldrum: "We have a lot of development in front of us, and we want to be as facilitative as possible."